4 Replies Latest reply on Feb 2, 2017 12:37 AM by marcostolle

    InDesign CC 2017 crashes on startup

    marcostolle

      Dear community,

       

      my InDesign crashes directly after startup the app. I am using a MacBook Pro (mid 2015) with Sierra 10.12.2 (16C67).

       

      I already deinstalled the app via the „creative cloud“ app and using app cleaner. Nothing works…

       

      Anybody, any ideas?

       

      Greetings from Bremen, Germany,

      Marco

       

      //

      Output from crash-file:

      Process:           Adobe InDesign CC 2017 [735]
      Path:              /Applications/Adobe InDesign CC 2017/Adobe InDesign CC 2017.app/Contents/MacOS/Adobe InDesign CC 2017
      Identifier:        com.adobe.InDesign
      Version:           12.0.0.81 (12000)
      Code Type:         X86-64 (Native)
      Parent Process:    ??? [1]
      Responsible:       Adobe InDesign CC 2017 [735]
      User ID:           501

       

      Date/Time:         2017-01-29 17:26:16.003 +0100
      OS Version:        Mac OS X 10.12.2 (16C67)
      Report Version:    12
      Anonymous UUID:    7ED57DE8-8E2A-493A-A677-A1B94C96BD40