1 Reply Latest reply on Feb 9, 2017 10:41 AM by Akash Sharma

    Adobe Photoshop Renewal

    o1nedirection

      My Photoshop CS6 yearly subscription is about to expire and I want to renew it for another year. However, I am new to this process and I'm not sure if it's suppose to automatically renew (and I won't actually have to do anything myself). When I open Photoshop, a message pops up that says "Your subscription will expire soon. Our records indicate that no payment method has been associated with this subscription account. Go to the subscription manager and provide the required payment information to renew your subscription for Creative Cloud Photography and continue using your product uninterrupted." The thing is, my info is up to date as far as I know and I'm not sure what it means when it says that no payment method has been associated. If someone could explain, I would greatly appreciate it.