1 person found this helpful
You don't say what operating system you are using. If Windows 10 can you check the windows reliability monitor at the time of the problem and you should see a red cross. Click on it and then on the Photoshop entry. This will give you details of the crash.
If it mentions Lavasoft - then uninstall Web-Companion/Adaware and you should be OK. There is a known issue with that program and Photoshop.
If anything else - post the report here and we will see if we can help further.
Hello all, I recently updated from 15.5 to 17,
Version 17 is CC 2015.5 released in mid-2016.
Have you tried installing the current version CC 2017 (version 18) released in December?
You Nailed it Dave!!!! Saved the day. Thank you.