1 Reply Latest reply on Jan 30, 2017 11:47 PM by Nanaky

    ADE Authorization

    ralphr80506344

      ADE dialogue box will not accept my email address and password on new laptop.  It rejects them because they are already assigned to my old laptop which, however, has been scrapped.

       

      How do I authorize my ADE on the new laptop?

        • 1. Re: ADE Authorization
          Nanaky Level 5

          Windows:

           

              Close all applications.

              Press WINDOWS + R and type regedit and then press Enter. The Registry Editor opens.

              In the left pane of the Registry Editor, locate the following registry key: HKEY_CURRENT_USER\Software\Adobe\Adept

              Right-click the Adept key and choose Delete.

              In the Confirm Key Delete dialog, click OK.

              Close the Registry Editor.

              Open Adobe Digital Editions and reauthorize.

           

          Macintosh:

           

              Quit Adobe Digital Editions.

              Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash.

              If you are using 10.7, see https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

              Open Adobe Digital Editions and reauthorize.