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Lightroom won't go past start up splash window.

New Here ,
Jan 30, 2017 Jan 30, 2017

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Keep getting a error message that the program has stopped working and must close. No error message or id. Tried uninstalling and reinstalling with no change.

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correct answers 1 Correct answer

Community Expert , Jan 30, 2017 Jan 30, 2017

You could try the following-

Click on the below link and perform the troubleshooting.

Adobe Lightroom GPU Troubleshooting and FAQ 

As Lightroom will not start fully you may need to follow the advice in the section- "Manually disable the graphics processor"

Other experts advise re-setting (or deleting) the preferences file-

https://www.lightroomforums.net/threads/resetting-or-trashing-the-lightroom-preferences-file.14226/

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New Here ,
Jan 30, 2017 Jan 30, 2017

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Community Expert ,
Jan 30, 2017 Jan 30, 2017

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You could try the following-

Click on the below link and perform the troubleshooting.

Adobe Lightroom GPU Troubleshooting and FAQ 

As Lightroom will not start fully you may need to follow the advice in the section- "Manually disable the graphics processor"

Other experts advise re-setting (or deleting) the preferences file-

https://www.lightroomforums.net/threads/resetting-or-trashing-the-lightroom-preferences-file.14226/

Regards. My System: Lightroom-Classic 13.2 Photoshop 25.5, ACR 16.2, Lightroom 7.2, Lr-iOS 9.0.1, Bridge 14.0.2, Windows-11.

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