6 Replies Latest reply on Feb 27, 2017 3:50 PM by Kevin-Monahan

    AfterEffects Crashing Computer

    juliak2136742

      I cannot launch After Effects. It gives me the following alert, and my machine stops working:

      NVIDIA Ejecting.jpg

      [Problem Ejecting NVIDIA Quadro K2100M]

      [ The 'NVIDIA Quadro K2100M' device is not removable and cannot be ejected or unplugged.]

       

      I have AE v14.1.0 installed on Windows 7 Enterprise SP1. My machine is a Dell Precision M4800 Core i7 with 16GB of RAM. I have one external monitor, one disk drive and do not work off of an external. I have tried launching the application in multiple ways, mainly right-clicking the program icon > Run with graphics processor > High-Performance NVIDIA Processor [default]. When I try to launch without selecting the processor, I get a black window, no error message, and have to restart the computer. I believe this problem began occurring with the update before January 18th. AfterEffects was working fine before then. Any help is appreciated.