2 Replies Latest reply on Mar 7, 2017 12:28 PM by John Waller

    Raw files not recognized #188 [Canon 1DX Mark II]

    evelynm86898212

      Trying to download my Pics an error message appears that the raw files are not recognized, says t o update software but when I do it says I don't have internet connection...but i do.  When I first downloaded Lightroom I had these problems after 4 hours on the phone and texting we finally fixed the problem. Now it's happening again. EOS-1DX Mark ll Camera