1 Reply Latest reply on Feb 1, 2017 12:34 PM by JimHess

    Please uninstall and reinstall this product. Error 1

    tomr10925817

      I am using Windows 10.
      Please help, why is this happening and how do I fix it?

       

      I can't open Lightroom, this is very urgent.

      I click Lightroom and it comes up with this:

      "Please uninstall and reinstall this product. Error 1"

       

      What do I need to do? I do not feel secure about Uninstalling Lightroom , I have been using it for two years now. What do I do?
      Please tell me clearly and simply, as I am not technically minded.

       

      Thank you.

       

      Tom