I have been experiencing an issue that has me baffled. When I
add a new popup to a new or existing topic, it previews just fine.
When I output to WebHelp or Flashhelp, it (the popup file) is
excluded from the output. I have tried
I have been rearranging the organization of my files in
Project Manager recently, but nothing that I feel would have caused
this. I had several important topics buried 3-4-5 levels deep in
the hierarchy and was trying to break these out. I was dragging and
reorganizing from within Project Manager.
The link to a non working popup appears as follows:
If you are not able to find what you need here, our <a
href="javascript:BSSCPopup('Common_Popups/RS_Contacts.htm');"
id=a1>Customer Service
Team</a><robohelp><script type="text/javascript"
language=JavaScript1.2><!--
FilePopupInit('a1');
Things I have tried thus far:
Creating a new file to which the popup refers
Checking for topic level or other build tages
Deleted the hyperlink refering to the popup and recreating
Created a new popup file, and a new parent file, and a new
hyperlink.
Robo 7, Vista, all files locally stored and output, 2GB ram.
When uploaded, I click on the link to the pop up, and my
computer clicks clicks clicks and I see that it is looping
attempting to load the popup.
Other popups, not recently added work fine. I use popups and
image maps A LOT so I am a bit frantic.
Again, it previews just fine. The file to which the
hyperlink/popup refers is just gone from the output. Thanks for any
help.