4 Replies Latest reply on Feb 2, 2017 12:28 PM by John Waller

    Lightroom 6 - import problems with Canon EOS 5d Mark iv Please help?

    annap25976906 Level 1

      I have a new Canon EOS 5d Mark iv.


      A have upgraded my soft ware to Lightroom 6.


      I cant import raw files from my camera .


      Error message " Files not recognised by the raw format support in lightrroom."


      Can you please help?


      Thanks Anna