5 Replies Latest reply on Feb 24, 2017 10:12 AM by Jeff A Wright

    Some Creative Cloud apps disable my internet access?

    ryand11291301

      I've signed up for the monthly $49.95 plan.  Currently, I have after effects, Photoshop and encoder installed and things work ok.  The other day I briefly had animate CC installed, but shortly after installing, I could not longer access the internet.  I had to restore my computer to an earlier day, prior to the animate installation.  Now my computer is working again.

       

      This is the second time this has happened.  Last time, I think it was a different app I downloaded that caused it.  Then too, I also had to restore.

       

      So now I'd like to figure out what's causing this before I download anything else.

       

      What changes to my computer is adobe making to my computer which causes this problem?

       

      Thanks