4 Replies Latest reply on Feb 3, 2017 12:47 AM by George_Salnik

    InDesign crashes while loading image to Photoshop

    CME101 Level 1

      Here are the details:

      Working on document in InDesign. Outlook email pops up with attached large image file. Double click on large image file to load and view in Photoshop. Photoshop opens and, soon after, both InDesign and Photoshop say "Not Responding" while loading the large image file. Large Image file finally loads and displays in Photoshop, where "Not Responding" is now cleared and Photoshop is functioning normally. However, InDesign still says "Not Responding" with blue circle spinning with no sign of stopping. The only way to recover InDesign and the active file is to use Windows Task Manager to forcibly end InDesign and restart with the recovered document file.

       

      Any ideas to the cause and cure?

       

      Thank you.