1 Reply Latest reply on Feb 4, 2017 9:12 PM by JJMack

    Photoshop 2017 rotate tool useless, "opengl enabled document"

    pixeldesire

      Hey guys,

       

      im having an issue where randomly Photoshop will throw up an error while im drawing stating that the rotate tool only works in opengl enabled documents.

      sometimes end-tasking all adobe related and reopening PS will enable it but its rare. my machine is pretty new so i cant see it being a problem.

      ive tried reinstalling PS with no luck.

       

      Thanks for any help

      System info and Sniffer data below.

       

      ////////System Info Dump:

      Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64

      Number of Launches: 53

      Version: 10 or greater

      System architecture: Intel CPU Family:6, Model:15, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

      Physical processor count: 6

      Logical processor count: 12

      Processor speed: 3399 MHz

      Built-in memory: 65456 MB

      Free memory: 2 MB

      Memory available to Photoshop: 59506 MB

      Memory used by Photoshop: 69 %

      History Thumbnails: Enabled.

      Touch Bar: Enabled.

      Alias Layers: Disabled.

      Modifier Palette: Enabled.

      3D Multitone Printing: Disabled.

      Highbeam: Enabled.

      Image tile size: 1024K

      Image cache levels: 4

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=1080, right=2560

      Display: 2

      Display Bounds: top=0, left=2560, bottom=1080, right=4480

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Normal

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGLGPUs=1

      NumCLGPUs=2

      NumNativeGPUs=0

      glgpu[0].GLVersion="4.1"

      glgpu[0].IsIntegratedGLGPU=0

      glgpu[0].GLMemoryMB=8192

      glgpu[0].GLName="NVIDIA GeForce GTX 1080"

      glgpu[0].GLVendor="NVIDIA Corporation"

      glgpu[0].GLVendorID=4318

      glgpu[0].GLDriverVersion="21.21.13.7849"

      glgpu[0].GLRectTextureSize=32768

      glgpu[0].GLRenderer="GeForce GTX 1080/PCIe/SSE2"

      glgpu[0].GLRendererID=7040

      glgpu[0].HasGLNPOTSupport=1

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      glgpu[0].GLDriverDate="20170120000000.000000-000"

      glgpu[0].CanCompileProgramGLSL=1

      glgpu[0].GLFrameBufferOK=1

      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"

      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

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      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

      clgpu[0].CLPlatformVersion="1.2"

      clgpu[0].CLDeviceVersion="1.2 CUDA"

      clgpu[0].IsIntegratedCLGPU=0

      clgpu[0].CLMemoryMB=8192

      clgpu[0].CLName="GeForce GTX 1080"

      clgpu[0].CLVendor="NVIDIA Corporation"

      clgpu[0].CLVendorID=4318

      clgpu[0].CLDriverVersion="378.49"

      clgpu[0].CLBandwidth=2.32171e+11

      clgpu[0].CLCompute=3803.55

      clgpu[1].CLPlatformVersion="1.2"

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      clgpu[1].IsIntegratedCLGPU=0

      clgpu[1].CLMemoryMB=8192

      clgpu[1].CLName="GeForce GTX 1080"

      clgpu[1].CLVendor="NVIDIA Corporation"

      clgpu[1].CLVendorID=4318

      clgpu[1].CLDriverVersion="378.49"

      clgpu[1].CLBandwidth=2.32155e+11

      clgpu[1].CLCompute=3814.7

      License Type: Subscription

      Serial number: 90970871190180440060

      GUIDBucket:

        bucket: 128

        test: ReduceUXFriction

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\

      Temporary file path: C:\Users\andre\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        G:\, 465.0G, 222.9G free

        E:\, 698.6G, 493.6G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

       

       

      Installed components:

         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112 

         ACE.dll   ACE 2016/11/04-01:10:53   79.578171   79.578171

         AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

         AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0 

         AdobeOwl.dll   Adobe Owl   5.2.11 

         AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992

         AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263 

         AdobeSVGAGM.dll   AdobeSVGAGM   79.578171   79.578171

         AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824

         AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824

         AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824

         adobe_caps.dll   Adobe CAPS   10,0,0,6 

         AGM.dll   AGM 2016/11/04-01:10:53   79.578171   79.578171

         ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2 

         AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

         amtlib.dll   AMTLib (64 Bit)   10.0.0.47 BuildVersion: 10.0; BuildDate: Thu Sep 1 2016 5:16:17)   1.000000

         ARE.dll   ARE 2016/11/04-01:10:53   79.578171   79.578171

         AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

         AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

         Bib.dll   BIB 2016/11/04-01:10:53   79.578171   79.578171

         BIBUtils.dll   BIBUtils 2016/11/04-01:10:53   79.578171   79.578171

         boost_date_time.dll   photoshopdva   10.0.0 

         boost_signals.dll   photoshopdva   10.0.0 

         boost_system.dll   photoshopdva   10.0.0 

         boost_threads.dll   photoshopdva   10.0.0 

         cg.dll   NVIDIA Cg Runtime   3.0.00007 

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007 

         CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1

         CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

         CoolType.dll   CoolType 2016/11/04-01:10:53   79.578171   79.578171

         dnssd.dll   Bonjour   3,0,0,2 

         dvaaudiodevice.dll   photoshopdva   10.0.0 

         dvacore.dll   photoshopdva   10.0.0 

         dvamarshal.dll   photoshopdva   10.0.0 

         dvamediatypes.dll   photoshopdva   10.0.0 

         dvametadata.dll   photoshopdva   10.0.0 

         dvametadataapi.dll   photoshopdva   10.0.0 

         dvametadataui.dll   photoshopdva   10.0.0 

         dvaplayer.dll   photoshopdva   10.0.0 

         dvatransport.dll   photoshopdva   10.0.0 

         dvaui.dll   photoshopdva   10.0.0 

         dvaunittesting.dll   photoshopdva   10.0.0 

         dynamiclink.dll   photoshopdva   10.0.0 

         ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872

         icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

         icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

         icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339 

         igestep30.dll   IGES Reader   9.3.0.113 

         imslib.dll   IMSLib DLL   10.0.0.1 

         JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A) 

         libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0 

         libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0 

         LogSession.dll   LogSession   7.4.1.60.45263 

         mediacoreif.dll   photoshopdva   10.0.0 

         MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269

         pdfsettings.dll   Adobe PDFSettings   1.04 

         Photoshop.dll   Adobe Photoshop CC 2017   18.0.1 

         Plugin.dll   Adobe Photoshop CC 2017   18.0.1 

         PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0 

         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67 

         PSArt.dll   Adobe Photoshop CC 2017   18.0.1 

         PSViews.dll   Adobe Photoshop CC 2017   18.0.1 

         SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872

         SVGRE.dll   SVGRE   79.578171   79.578171

         svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0 

         tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412 

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412 

         TfFontMgr.dll   FontMgr   9.3.0.113 

         TfKernel.dll   Kernel   9.3.0.113 

         TFKGEOM.dll   Kernel Geom   9.3.0.113 

         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113 

         updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

         VulcanControl.dll   Vulcan Application Control Library   5.3.0.16 

         VulcanMessage5.dll   Vulcan Message Library   5.3.0.16 

         WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960

         wu3d.dll   U3D Writer   9.3.0.113 

       

      //////// Sniffer Data:

       

      Tester="Photoshop"

      snifferStart="2017-02-04_21:49:28"

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGLGPUs=1

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      glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_02838 dee03d82b94\nvd3dumx,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_028 38dee03d82b94\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ 02838dee03d82b94\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd 64_02838dee03d82b94\nvwgf2umx,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_ amd64_02838dee03d82b94\nvd3dum,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf _amd64_02838dee03d82b94\nvwgf2um,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.i nf_amd64_02838dee03d82b94\nvwgf2um,C:\Windows\System32\DriverStore\FileRepository\nv_dispi .inf_amd64_02838dee03d82b94\nvwgf2um"

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      clgpu[1].CLMemoryMB=8192

      clgpu[0].CLName="GeForce GTX 1080"

      clgpu[1].CLName="GeForce GTX 1080"

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      NumNativeGPUs=0

      snifferEnd="2017-02-04_21:49:30"