1 Reply Latest reply on Feb 5, 2017 6:25 PM by gener7

    DNG Files [Unable to preview DNG files from DJI Phantom 4 drone]

    icomp2005

      I am quite certain this will have been answered somewhere but I have looked and can't see it.

       

      I am running a MacBook Pro 2015 and a MacBook Air 2013 both updated to maxOS Sierra 10.12.2.

       

      I have a CC registration and all the products are up to date.

       

      I also have Camera raw installed and that too is up to date.

       

      Despite that, the DNG files taken on my DJI Phantom 4 Pro do not show in preview on either Macs. The files will open and can be edited but on the mac itself, in photoshop, in lightroom and in Bridge, I cannot preview files - the only way I can see what it is is by opening it fully.

       

      Can someone please assist as I know people that have this running no problem and they can preview their files!

       

      Greatly appreciated

       

      D