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"ERROR" Installing Design Standard CS5.5

New Here ,
Feb 05, 2017 Feb 05, 2017

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I tried to install Design Standard CS5.5 and I get the following message: PLEASE HELP!

error installing.png

Moved to the proper forum from the Lounge.

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correct answers 1 Correct answer

Community Expert , Feb 05, 2017 Feb 05, 2017

CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems

-https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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Community Expert ,
Feb 05, 2017 Feb 05, 2017

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What operating system is that. CS5.5 is unsupported on the latest versions.

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New Here ,
Feb 05, 2017 Feb 05, 2017

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MacOs Sierra 10.12.2

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New Here ,
Feb 05, 2017 Feb 05, 2017

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What do I do in that case? Does that mean I cannot download the programs?

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Community Expert ,
Feb 05, 2017 Feb 05, 2017

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It means exactly what I said. CS5.5 was released years before Sierra and is not supported.

Maybe someone can help but you’re on your own here unfortunately. Adobe is not going to update these older programs for newer operating systems.

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Community Expert ,
Feb 05, 2017 Feb 05, 2017

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Someone may come along with advice but you are effectively on your own here.

Good luck.

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New Here ,
Feb 05, 2017 Feb 05, 2017

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: /

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Community Expert ,
Feb 05, 2017 Feb 05, 2017

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CS6 and earlier programs have not been tested and will not be updated for Mac El Capitan/Sierra

-which means that you try to use CS6 and earlier at YOUR risk of having problems

-https://helpx.adobe.com/creative-cloud/kb/install-creative-suite-mac-os-sierra.html

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Adobe Employee ,
Feb 06, 2017 Feb 06, 2017

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Hi,

Please download the image on other OS(Win or MAC 10.11 or less) and then copy the dmg to install on MAC OS 10.12. It should start installation.

Regards
Sanyam Talwar

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