18 Replies Latest reply on Sep 24, 2017 2:11 AM by CPChisholm

    Error 16 - Can't open Lightroom

    TJam10

      I went to open Lightroom to finish a job and I get an error saying it's a configuration code and that I've got an "Error 16".  It's telling me to uninstall and reinstall the app, however, I'm in the middle of a large job and can't afford to lose the work I've put into it already.  I guess I have two questions... 

       

      If I uninstall/reinstall, will I lose my work?  I've culled and have edited about 800 photos due for a wedding.  I haven't exported them yet.

       

      My second question is this:

      When looking for support on here, I found this post: Configuration error in Adobe Creative Cloud  When I went to follow the steps for the mac OS, I've had to stop due to not having an "SLStore" file in my library... I've searched around but haven't found anything remotely close to it.  If anyone has any ideas, please let me know!  I'm operating a mac OS X version 10.9.5 and am attempting to open Lightroom CC.

       

      Thanks!

      Tricia