6 Replies Latest reply on Feb 7, 2017 3:09 PM by crussell2k77

    Surface Book will not display canvas when Use Graphic Processor is enabled.

    Rizmak

      I can draw, but I can't actually see my artwork. I know drawing is working, because I can see it in the navigator. When I turn the option to Use Graphic processor, I can see the canvas just fine. Has anyone else run into this issue?

       

      PhotoShop Issue.PNG

        • 1. Re: Surface Book will not display canvas when Use Graphic Processor is enabled.
          JJMack Most Valuable Participant

          Which model use Photoshop menu Help>system info copy an paste info here

          • 2. Re: Surface Book will not display canvas when Use Graphic Processor is enabled.
            Rizmak Level 1

            JJMack wrote:

             

            Which model use Photoshop menu Help>system info copy an paste info here

            Adobe Photoshop Version: 2017.0.1 20161130.r.29 2016/11/30:23:00:00 CL 1099099  x64
            Number of Launches: 25
            Version: 10 or greater
            System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
            Physical processor count: 2
            Logical processor count: 4
            Processor speed: 2496 MHz
            Built-in memory: 8118 MB
            Free memory: 2 MB
            Memory available to Photoshop: 6918 MB
            Memory used by Photoshop: 70 %
            History Thumbnails: Enabled.
            Touch Bar: Enabled.
            Alias Layers: Disabled.
            Modifier Palette: Enabled.
            3D Multitone Printing: Disabled.
            Highbeam: Enabled.
            Image tile size: 128K
            Image cache levels: 4
            Font Preview: Medium
            TextComposer: Latin
            Display: 1
            Display Bounds: top=0, left=0, bottom=1000, right=1500
            OpenGL Drawing: Enabled.
            OpenGL Allow Old GPUs: Not Detected.
            OpenGL Drawing Mode: Advanced
            OpenGL Allow Normal Mode: True.
            OpenGL Allow Advanced Mode: True.
            AIFCoreInitialized=1
            AIFOGLInitialized=1
            OGLContextCreated=1
            NumGLGPUs=1
            NumCLGPUs=2
            NumNativeGPUs=0
            glgpu[0].GLVersion="4.1"
            glgpu[0].IsIntegratedGLGPU=0
            glgpu[0].GLMemoryMB=1024
            glgpu[0].GLName="Intel(R) HD Graphics 520"
            glgpu[0].GLVendor="Intel"
            glgpu[0].GLVendorID=32902
            glgpu[0].GLDriverVersion="20.19.15.4463"
            glgpu[0].GLRectTextureSize=16384
            glgpu[0].GLRenderer="Intel(R) HD Graphics 520"
            glgpu[0].GLRendererID=6422
            glgpu[0].HasGLNPOTSupport=1
            glgpu[0].GLDriver="igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igd12umd64.dll,igdumdim3 2,igd10iumd32,igd10iumd32,igd12umd32"
            glgpu[0].GLDriverDate="20160706000000.000000-000"
            glgpu[0].CanCompileProgramGLSL=1
            glgpu[0].GLFrameBufferOK=1
            glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="1.30 - Build 20.19.15.4463"
            glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[1447 ]
            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[8]
            glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
            glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
            glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
            glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
            glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[64]
            glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
            glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
            glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
            glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
            glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
            glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
            glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=0
            clgpu[0].CLPlatformVersion="2.0 "
            clgpu[0].CLDeviceVersion="2.0 "
            clgpu[0].IsIntegratedCLGPU=1
            clgpu[0].CLMemoryMB=3239
            clgpu[0].CLName="Intel(R) HD Graphics 520"
            clgpu[0].CLVendor="Intel(R) Corporation"
            clgpu[0].CLVendorID=32902
            clgpu[0].CLDriverVersion="20.19.15.4463"
            clgpu[0].CLBandwidth=1.68511e+10
            clgpu[0].CLCompute=167.397
            clgpu[1].CLPlatformVersion="1.2"
            clgpu[1].CLDeviceVersion="1.2 CUDA"
            clgpu[1].IsIntegratedCLGPU=0
            clgpu[1].CLMemoryMB=1024
            clgpu[1].CLName="GeForce GPU"
            clgpu[1].CLVendor="NVIDIA Corporation"
            clgpu[1].CLVendorID=4318
            clgpu[1].CLDriverVersion="378.49"
            clgpu[1].CLBandwidth=3.44544e+10
            clgpu[1].CLCompute=233.417
            License Type: Subscription
            Serial number: [Serial number removed by moderator]
            GUIDBucket:
              bucket: 13
              test: control
            Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\
            Temporary file path: C:\Users\kmurp\AppData\Local\Temp\
            Photoshop scratch has async I/O enabled
            Scratch volume(s):
              Startup, 235.5G, 143.3G free
            Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\Plug-Ins\
            Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2017\Plug-ins\

            Installed components:
               A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
               ACE.dll   ACE 2016/11/04-01:10:53   79.578171   79.578171
               AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146
               AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  
               AdobeOwl.dll   Adobe Owl   5.2.11  
               AdobePDFL.dll   PDFL 2016/08/10-16:53:20   79.195992   79.195992
               AdobePIP.dll   Adobe Product Improvement Program   7.4.1.60.45263  
               AdobeSVGAGM.dll   AdobeSVGAGM   79.578171   79.578171
               AdobeXMP.dll   Adobe XMP Core 2016/09/14-01:09:01   79.159824   79.159824
               AdobeXMPFiles.dll   Adobe XMP Files 2016/09/14-01:09:01   79.159824   79.159824
               AdobeXMPScript.dll   Adobe XMP Script 2016/09/14-01:09:01   79.159824   79.159824
               adobe_caps.dll   Adobe CAPS   10,0,0,6  
               AGM.dll   AGM 2016/11/04-01:10:53   79.578171   79.578171
               ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  
               AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279
               amtlib.dll   AMTLib (64 Bit)   10.0.0.47 BuildVersion: 10.0; BuildDate: Thu Sep 1 2016 5:16:17)   1.000000
               ARE.dll   ARE 2016/11/04-01:10:53   79.578171   79.578171
               AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
               AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
               Bib.dll   BIB 2016/11/04-01:10:53   79.578171   79.578171
               BIBUtils.dll   BIBUtils 2016/11/04-01:10:53   79.578171   79.578171
               boost_date_time.dll   photoshopdva   10.0.0  
               boost_signals.dll   photoshopdva   10.0.0  
               boost_system.dll   photoshopdva   10.0.0  
               boost_threads.dll   photoshopdva   10.0.0  
               cg.dll   NVIDIA Cg Runtime   3.0.00007  
               cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
               CIT.dll   Adobe CIT   2.1.0.1   2.1.0.1
               CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1
               CoolType.dll   CoolType 2016/11/04-01:10:53   79.578171   79.578171
               dnssd.dll   Bonjour   3,0,0,2  
               dvaaudiodevice.dll   photoshopdva   10.0.0  
               dvacore.dll   photoshopdva   10.0.0  
               dvamarshal.dll   photoshopdva   10.0.0  
               dvamediatypes.dll   photoshopdva   10.0.0  
               dvametadata.dll   photoshopdva   10.0.0  
               dvametadataapi.dll   photoshopdva   10.0.0  
               dvametadataui.dll   photoshopdva   10.0.0  
               dvaplayer.dll   photoshopdva   10.0.0  
               dvatransport.dll   photoshopdva   10.0.0  
               dvaui.dll   photoshopdva   10.0.0  
               dvaunittesting.dll   photoshopdva   10.0.0  
               dynamiclink.dll   photoshopdva   10.0.0  
               ExtendScript.dll   ExtendScript 2016/01/26-16:09:33   80.1060872   80.1060872
               icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
               icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
               icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
               igestep30.dll   IGES Reader   9.3.0.113  
               imslib.dll   IMSLib DLL   10.0.0.1  
               JP2KLib.dll   JP2KLib 2016/05/26-01:08:58   79.262945   79.262945
               libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
               libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
               libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
               LogSession.dll   LogSession   7.4.1.60.45263  
               mediacoreif.dll   photoshopdva   10.0.0  
               MPS.dll   MPS 2016/09/14-15:20:26   79.577269   79.577269
               pdfsettings.dll   Adobe PDFSettings   1.04  
               Photoshop.dll   Adobe Photoshop CC 2017   18.0.1  
               Plugin.dll   Adobe Photoshop CC 2017   18.0.1  
               PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   7.0.0  
               PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   7.0.0.67  
               PSArt.dll   Adobe Photoshop CC 2017   18.0.1  
               PSViews.dll   Adobe Photoshop CC 2017   18.0.1  
               SCCore.dll   ScCore 2016/01/26-16:09:33   80.1060872   80.1060872
               SVGRE.dll   SVGRE   79.578171   79.578171
               svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
               tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  
               tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 4, 2016, 0412  
               TfFontMgr.dll   FontMgr   9.3.0.113  
               TfKernel.dll   Kernel   9.3.0.113  
               TFKGEOM.dll   Kernel Geom   9.3.0.113  
               TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
               updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1
               VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  
               VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  
               WRServices.dll   WRServices Thu Jan 07 2016 04:50:10   Build 0.21960   0.21960
               wu3d.dll   U3D Writer   9.3.0.113 


            Required plug-ins:

               3D Studio 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Accented Edges 18.0.1 - from the file “Filter Gallery”
               Adaptive Wide Angle 18.0.1 - from the file “Adaptive Wide Angle”
               Angled Strokes 18.0.1 - from the file “Filter Gallery”
               Average 18.0.1 (2017.0.1 x001 x003) - from the file “Average”
               Bas Relief 18.0.1 - from the file “Filter Gallery”
               BMP 18.0.1 - from the file “Standard MultiPlugin”
               Camera Raw 9.8 - from the file “Camera Raw”
               Camera Raw Filter 9.8 - from the file “Camera Raw”
               Chalk && Charcoal 18.0.1 - from the file “Filter Gallery”
               Charcoal 18.0.1 - from the file “Filter Gallery”
               Chrome 18.0.1 - from the file “Filter Gallery”
               Cineon 18.0.1 (2017.0.1 x001 x003) - from the file “Cineon”
               Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds”
               Collada 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Color Halftone 18.0.1 - from the file “Standard MultiPlugin”
               Colored Pencil 18.0.1 - from the file “Filter Gallery”
               CompuServe GIF 18.0.1 - from the file “Standard MultiPlugin”
               Conté Crayon 18.0.1 - from the file “Filter Gallery”
               Craquelure 18.0.1 - from the file “Filter Gallery”
               Crop and Straighten Photos 18.0.1 (2017.0.1 x001 x003) - from the file “CropPhotosAuto”
               Crop and Straighten Photos Filter 18.0.1 - from the file “Standard MultiPlugin”
               Crosshatch 18.0.1 - from the file “Filter Gallery”
               Crystallize 18.0.1 - from the file “Standard MultiPlugin”
               Cutout 18.0.1 - from the file “Filter Gallery”
               Dark Strokes 18.0.1 - from the file “Filter Gallery”
               De-Interlace 18.0.1 - from the file “Standard MultiPlugin”
               Dicom 18.0.1 - from the file “Dicom”
               Difference Clouds 18.0.1 (2017.0.1 x001 x003) - from the file “Clouds”
               Diffuse Glow 18.0.1 - from the file “Filter Gallery”
               Displace 18.0.1 - from the file “Standard MultiPlugin”
               Dry Brush 18.0.1 - from the file “Filter Gallery”
               Eazel Acquire 18.0.1 (2017.0.1 x001 x003) - from the file “EazelAcquire”
               Entropy 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Export Color Lookup Tables NO VERSION - from the file “Export3DLUT”
               Extrude 18.0.1 - from the file “Standard MultiPlugin”
               FastCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “FastCore”
               Fibers 18.0.1 - from the file “Standard MultiPlugin”
               Film Grain 18.0.1 - from the file “Filter Gallery”
               Filter Gallery 18.0.1 - from the file “Filter Gallery”
               Flash 3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Fresco 18.0.1 - from the file “Filter Gallery”
               Glass 18.0.1 - from the file “Filter Gallery”
               Glowing Edges 18.0.1 - from the file “Filter Gallery”
               Google Earth 4 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Grain 18.0.1 - from the file “Filter Gallery”
               Graphic Pen 18.0.1 - from the file “Filter Gallery”
               Halftone Pattern 18.0.1 - from the file “Filter Gallery”
               HDRMergeUI 18.0.1 - from the file “HDRMergeUI”
               HSB/HSL 18.0.1 - from the file “Standard MultiPlugin”
               IFF Format 18.0.1 - from the file “Standard MultiPlugin”
               IGES 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Ink Outlines 18.0.1 - from the file “Filter Gallery”
               JPEG 2000 18.0.1 - from the file “JPEG2000”
               Kurtosis 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Lens Blur 18.0.1 - from the file “Lens Blur”
               Lens Correction 18.0.1 - from the file “Lens Correction”
               Lens Flare 18.0.1 - from the file “Standard MultiPlugin”
               Liquify 18.0.1 - from the file “Liquify”
               Matlab Operation 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort”
               Maximum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Mean 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Measurement Core 18.0.1 (2017.0.1 x001 x003) - from the file “MeasurementCore.8me”
               Median 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Mezzotint 18.0.1 - from the file “Standard MultiPlugin”
               Minimum 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               MMXCore Routines 18.0.1 (2017.0.1 x001 x003) - from the file “MMXCore”
               Mosaic Tiles 18.0.1 - from the file “Filter Gallery”
               Multiprocessor Support 18.0.1 (2017.0.1 x001 x003) - from the file “MultiProcessor Support”
               Neon Glow 18.0.1 - from the file “Filter Gallery”
               Note Paper 18.0.1 - from the file “Filter Gallery”
               NTSC Colors 18.0.1 (2017.0.1 x001 x003) - from the file “NTSC Colors”
               Ocean Ripple 18.0.1 - from the file “Filter Gallery”
               OpenEXR 18.0.1 - from the file “Standard MultiPlugin”
               Paint Daubs 18.0.1 - from the file “Filter Gallery”
               Palette Knife 18.0.1 - from the file “Filter Gallery”
               Patchwork 18.0.1 - from the file “Filter Gallery”
               Paths to Illustrator 18.0.1 - from the file “Standard MultiPlugin”
               PCX 18.0.1 (2017.0.1 x001 x003) - from the file “PCX”
               Photocopy 18.0.1 - from the file “Filter Gallery”
               Photoshop 3D Engine 18.0.1 (2017.0.1 x001 x003) - from the file “Photoshop3DEngine”
               Photoshop Touch 14.0 - from the file “PSDX”
               Picture Package Filter 18.0.1 (2017.0.1 x001 x003) - from the file “ChannelPort”
               Pinch 18.0.1 - from the file “Standard MultiPlugin”
               Pixar 18.0.1 (2017.0.1 x001 x003) - from the file “Pixar”
               Plaster 18.0.1 - from the file “Filter Gallery”
               Plastic Wrap 18.0.1 - from the file “Filter Gallery”
               PLY 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               PNG 18.0.1 - from the file “Standard MultiPlugin”
               Pointillize 18.0.1 - from the file “Standard MultiPlugin”
               Polar Coordinates 18.0.1 - from the file “Standard MultiPlugin”
               Portable Bit Map 18.0.1 (2017.0.1 x001 x003) - from the file “PBM”
               Poster Edges 18.0.1 - from the file “Filter Gallery”
               PRC 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Radial Blur 18.0.1 - from the file “Standard MultiPlugin”
               Radiance 18.0.1 (2017.0.1 x001 x003) - from the file “Radiance”
               Range 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Render Color Lookup Grid NO VERSION - from the file “Export3DLUT”
               Reticulation 18.0.1 - from the file “Filter Gallery”
               Ripple 18.0.1 - from the file “Standard MultiPlugin”
               Rough Pastels 18.0.1 - from the file “Filter Gallery”
               Save for Web 18.0.1 - from the file “Save for Web”
               ScriptingSupport 18.0.1 - from the file “ScriptingSupport”
               Shake Reduction 18.0.1 - from the file “Shake Reduction”
               Shear 18.0.1 - from the file “Standard MultiPlugin”
               Skewness 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Smart Blur 18.0.1 - from the file “Standard MultiPlugin”
               Smudge Stick 18.0.1 - from the file “Filter Gallery”
               Solarize 18.0.1 (2017.0.1 x001 x003) - from the file “Solarize”
               Spaces 18.0.1 - from the file “Spaces”
               Spatter 18.0.1 - from the file “Filter Gallery”
               Spherize 18.0.1 - from the file “Standard MultiPlugin”
               Sponge 18.0.1 - from the file “Filter Gallery”
               Sprayed Strokes 18.0.1 - from the file “Filter Gallery”
               Stained Glass 18.0.1 - from the file “Filter Gallery”
               Stamp 18.0.1 - from the file “Filter Gallery”
               Standard Deviation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               STL 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Sumi-e 18.0.1 - from the file “Filter Gallery”
               Summation 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Targa 18.0.1 - from the file “Standard MultiPlugin”
               Texturizer 18.0.1 - from the file “Filter Gallery”
               Tiles 18.0.1 - from the file “Standard MultiPlugin”
               Torn Edges 18.0.1 - from the file “Filter Gallery”
               Twirl 18.0.1 - from the file “Standard MultiPlugin”
               U3D 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Underpainting 18.0.1 - from the file “Filter Gallery”
               Vanishing Point 18.0.1 - from the file “VanishingPoint”
               Variance 18.0.1 (2017.0.1 x001 x003) - from the file “statistics”
               Virtual Reality Modeling Language | VRML 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               Water Paper 18.0.1 - from the file “Filter Gallery”
               Watercolor 18.0.1 - from the file “Filter Gallery”
               Wave 18.0.1 - from the file “Standard MultiPlugin”
               Wavefront|OBJ 18.0.1 (2017.0.1 x001 x003) - from the file “U3D”
               WIA Support 18.0.1 (2017.0.1 x001 x003) - from the file “WIASupport”
               Wind 18.0.1 - from the file “Standard MultiPlugin”
               Wireless Bitmap 18.0.1 (2017.0.1 x001 x003) - from the file “WBMP”
               ZigZag 18.0.1 - from the file “Standard MultiPlugin”

            Optional and third party plug-ins: NONE


            Duplicate and Disabled plug-ins: NONE


            Plug-ins that failed to load: NONE

            Extensions:

               com.adobe.inapp.purchase  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”
               Recent Files  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”
               Libraries  2.7.122 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
               New Document  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\fnft.html”
               Start  1.4.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.ccx.start\index.html”
               com.adobe.experimentation.extension  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.experimentation.extension\index.html”
               Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
               Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
               Device Preview  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSPanel\panel.html”
               Export As  3.0.8 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2017\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”
               com.adobe.preview.loader  1.3.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.adobe.previewHD\PSLoader\loader.html”

            Installed TWAIN devices: NONE

            • 3. Re: Surface Book will not display canvas when Use Graphic Processor is enabled.
              JJMack Most Valuable Participant

              Does it fail when the keyboard is not connected? I often wondered about the surface Book wit two different GPU in it when the keyboard is attached. Photoshop is known to have problems on some machines when there are two different GPU installed and configured.

              • 4. Re: Surface Book will not display canvas when Use Graphic Processor is enabled.
                crussell2k77

                just reset my surfacebook yesterday and I'm having the same issue. when its not connected to the keyboard, it defaults to the intel gpu and everything display normally.

                • 5. Re: Surface Book will not display canvas when Use Graphic Processor is enabled.
                  JJMack Most Valuable Participant

                  Dock the keyboard See if there is a setting in the Nvidia control panel that let you set the Nvidia as the GPU for Photoshop so both will not be use for Photoshop when docked.

                  • 6. Re: Surface Book will not display canvas when Use Graphic Processor is enabled.
                    crussell2k77 Level 1

                    that's the issue, when you have the NVidia selected it does not work. you have to uncheck use graphic processor if you want your images to show