1 Reply Latest reply on Feb 5, 2017 10:53 PM by Iseult72

    Error Getting License

    Iseult72

      Hi:

      I've downloaded an ebook (as a URL Link file) from my local library. When I try to open it, I receive the following message:

       

      "Error getting License. License Server Communication Problem:

      E_AUTH_BAD_DEVICE_KEY_OR_PKCS12"

       

      I've tried this on URL files from two different libraries. I've also checked the version of Digital Editions is authorised and I've downloaded the most recent version. I'm still getting this error.

       

      Can anyone please help me resolve this issue?

       

      Thanks

      Catherine