16 Replies Latest reply on Feb 24, 2018 8:50 AM by juliee201465

    Highly Unresponsive/Laggy Lightroom Performance...

    john.gannon Level 1

      I'm at a loss and really needing some help at this point in time. I am, or used to be until this problem destroyed my work computer, a working professional and I am effectively shut down at this point in time as a result.


      The problem is effectively an unresponsive and/or laggy Lightroom. Sometimes simply doing anything causes my screen to go black for 10-15 seconds at times.. other times it'll just lag for 5-10 seconds and then works again. Sliders are very sluggish. Importing is nightmarish.


      It's been like this for a while and I've just been trying everything I can find attempting to fix this problem on my own. I'm at a loss.


      I've been through dozens of guides, I've checked and unchecked the GPU box....... I've purged the cache, I've trashed my preferences, I've rolled back my camera raw, I've optimized my catalog, I've adjusted my preview size, I bought faster hard drives, I removed all my presets, I reinstalled. I don't sharpen my photos in Lightroom until the end..


      I mean, I've honestly tried everything I can find.


      I don't even know what to do at this point. My MacBook pro is a fraction of the machine this one is and it runs circles around it. Everything else on this computer is amazing. I don't know why Lightroom is running so slow.


      Any help is appreciated.


      Lightroom version: CC 2015.8 [ 1099473 ]

      License: Creative Cloud

      Operating system: Windows 10

      Version: 10.0

      Application architecture: x64

      System architecture: x64

      Logical processor count: 8

      Processor speed: 3.6 GHz

      Built-in memory: 49129.3 MB

      Real memory available to Lightroom: 49129.3 MB

      Real memory used by Lightroom: 1669.7 MB (3.3%)

      Virtual memory used by Lightroom: 1852.0 MB

      Memory cache size: 1139.1 MB

      Maximum thread count used by Camera Raw: 8

      Camera Raw SIMD optimization: SSE2,AVX

      System DPI setting: 168 DPI (high DPI mode)

      Desktop composition enabled: Yes

      Displays: 1) 3840x2160, 2) 3840x2160

      Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

      Graphics Processor Info: GeForce GTX 1080/PCIe/SSE2

      Check OpenGL support: Passed

      Vendor: NVIDIA Corporation

      Version: 3.3.0 NVIDIA 378.49

      Renderer: GeForce GTX 1080/PCIe/SSE2

      LanguageVersion: 3.30 NVIDIA via Cg compiler


      Application folder: C:\Program Files\Adobe\Adobe Lightroom

      Library Path: D:\Lightroom\Lightroom Catalog.lrcat

      Settings Folder: C:\Users\Essentials\AppData\Roaming\Adobe\Lightroom



      Installed Plugins: (All Disabled)

      1) AdobeStock

      2) Canon Tether Plugin

      3) Facebook

      4) Flickr

      5) HDR Efex Pro 2

      6) Leica Tether Plugin

      7) Nikon Tether Plugin


      Config.lua flags: None

      Adapter #1: Vendor : 10de

        Device : 1b80

        Subsystem : 61833842

        Revision : a1

        Video Memory : 8110

      Adapter #2: Vendor : 1414

        Device : 8c

        Subsystem : 0

        Revision : 0

        Video Memory : 0

      AudioDeviceIOBlockSize: 1024

      AudioDeviceName: Speakers (Logicool G35 Headset)

      AudioDeviceNumberOfChannels: 2

      AudioDeviceSampleRate: 44100

      Build: LR5x4

      Direct2DEnabled: false





      GL_ALPHA_BITS: 0

      GL_BLUE_BITS: 8

      GL_DEPTH_BITS: 24

      GL_GREEN_BITS: 8

      GL_MAX_3D_TEXTURE_SIZE: 16384

      GL_MAX_TEXTURE_SIZE: 32768


      GL_MAX_VIEWPORT_DIMS: 32768,32768

      GL_RED_BITS: 8

      GL_RENDERER: GeForce GTX 1080/PCIe/SSE2



      GL_VENDOR: NVIDIA Corporation

      GL_VERSION: 4.5.0 NVIDIA 378.49

      GPUDeviceEnabled: false

      OGLEnabled: true


      GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_AMD_vertex_shader_viewport_index GL_AMD_vertex_shader_layer GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility 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GL_ARB_point_sprite GL_ARB_post_depth_coverage GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior GL_ARB_robustness GL_ARB_sample_locations GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_seamless_cube_map GL_ARB_seamless_cubemap_per_texture GL_ARB_separate_shader_objects GL_ARB_shader_atomic_counter_ops GL_ARB_shader_atomic_counters GL_ARB_shader_ballot GL_ARB_shader_bit_encoding GL_ARB_shader_clock GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_shader_image_load_store GL_ARB_shader_image_size GL_ARB_shader_objects GL_ARB_shader_precision GL_ARB_shader_storage_buffer_object GL_ARB_shader_subroutine GL_ARB_shader_texture_image_samples GL_ARB_shader_texture_lod GL_ARB_shading_language_100 GL_ARB_shader_viewport_layer_array GL_ARB_shading_language_420pack GL_ARB_shading_language_include GL_ARB_shading_language_packing GL_ARB_shadow GL_ARB_sparse_buffer GL_ARB_sparse_texture GL_ARB_sparse_texture2 GL_ARB_sparse_texture_clamp GL_ARB_stencil_texturing GL_ARB_sync GL_ARB_tessellation_shader GL_ARB_texture_barrier GL_ARB_texture_border_clamp GL_ARB_texture_buffer_object GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_buffer_range GL_ARB_texture_compression GL_ARB_texture_compression_bptc GL_ARB_texture_compression_rgtc GL_ARB_texture_cube_map GL_ARB_texture_cube_map_array GL_ARB_texture_env_add GL_ARB_texture_env_combine GL_ARB_texture_env_crossbar GL_ARB_texture_env_dot3 GL_ARB_texture_filter_minmax GL_ARB_texture_float GL_ARB_texture_gather GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_mirrored_repeat GL_ARB_texture_multisample GL_ARB_texture_non_power_of_two GL_ARB_texture_query_levels GL_ARB_texture_query_lod GL_ARB_texture_rectangle GL_ARB_texture_rg GL_ARB_texture_rgb10_a2ui GL_ARB_texture_stencil8 GL_ARB_texture_storage GL_ARB_texture_storage_multisample GL_ARB_texture_swizzle GL_ARB_texture_view GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 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GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp GL_EXT_post_depth_coverage GL_EXT_provoking_vertex GL_EXT_raster_multisample GL_EXT_rescale_normal GL_EXT_secondary_color GL_EXT_separate_shader_objects GL_EXT_separate_specular_color GL_EXT_shader_image_load_formatted GL_EXT_shader_image_load_store GL_EXT_shader_integer_mix GL_EXT_shadow_funcs GL_EXT_sparse_texture2 GL_EXT_stencil_two_side GL_EXT_stencil_wrap GL_EXT_texture3D GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc GL_EXT_texture_cube_map GL_EXT_texture_edge_clamp GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_EXT_texture_filter_anisotropic GL_EXT_texture_filter_minmax GL_EXT_texture_integer GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_EXT_texture_mirror_clamp GL_EXT_texture_object GL_EXT_texture_shared_exponent GL_EXT_texture_sRGB GL_EXT_texture_sRGB_decode GL_EXT_texture_storage GL_EXT_texture_swizzle GL_EXT_timer_query GL_EXT_transform_feedback2 GL_EXT_vertex_array GL_EXT_vertex_array_bgra GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_equation_advanced_coherent GL_NVX_blend_equation_advanced_multi_draw_buffers GL_NV_blend_square GL_NV_clip_space_w_scaling GL_NV_command_list 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GL_NV_packed_depth_stencil GL_NV_parameter_buffer_object GL_NV_parameter_buffer_object2 GL_NV_path_rendering GL_NV_path_rendering_shared_edge GL_NV_pixel_data_range GL_NV_point_sprite GL_NV_primitive_restart GL_NV_register_combiners GL_NV_register_combiners2 GL_NV_sample_locations GL_NV_sample_mask_override_coverage GL_NV_shader_atomic_counters GL_NV_shader_atomic_float GL_NV_shader_atomic_float64 GL_NV_shader_atomic_fp16_vector GL_NV_shader_atomic_int64 GL_NV_shader_buffer_load GL_NV_shader_storage_buffer_object GL_NV_stereo_view_rendering GL_NV_texgen_reflection GL_NV_texture_barrier GL_NV_texture_compression_vtc GL_NV_texture_env_combine4 GL_NV_texture_multisample GL_NV_texture_rectangle GL_NV_texture_shader GL_NV_texture_shader2 GL_NV_texture_shader3 GL_NV_transform_feedback GL_NV_transform_feedback2 GL_NV_uniform_buffer_unified_memory GL_NV_vertex_array_range GL_NV_vertex_array_range2 GL_NV_vertex_attrib_integer_64bit GL_NV_vertex_buffer_unified_memory GL_NV_vertex_program 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      Message was edited by: John Gannon - Typo

        • 1. Re: Highly Unresponsive/Laggy Lightroom Performance...
          anshulp39412687 Adobe Employee

          hi john,


          Is your catalog is on external or internal drive?

          As you have mentioned you have tried GPU on/off scenario. Could you please upload a video showing the slowness in your machine.




          1 person found this helpful
          • 2. Re: Highly Unresponsive/Laggy Lightroom Performance...
            dj_paige Level 9

            The problem is effectively an unresponsive and/or laggy Lightroom. Sometimes simply doing anything causes my screen to go black for 10-15 seconds at times.. other times it'll just lag for 5-10 seconds and then works again. Sliders are very sluggish. Importing is nightmarish.

            Are you referring to slowness in the Develop module, or Library Module, or both, or somewhere else? Please state this clearly.


            If it's the develop module where the problem is, then the location of the catalog file (internal or external drive) is not the problem.


            Are you doing a lot of brushing and/or spot healing on each photo?

            • 3. Re: Highly Unresponsive/Laggy Lightroom Performance...
              john.gannon Level 1

              I rarely do spot heals or brushing in Lightroom.


              The lag in the Library is bad, but within the develop module is horrible.


              My catalog spans multiple drives. - My primary drive is a brand new Samsung Extreme SSD, 500gb, only half full (1600ish photos). My archive (64,000 photos) sits on an external 12TB drive.


              but I mean, honestly, an i7 with 50gb of ram using an SSD and having a EVGA GTX 1080 video card... I shouldn't have this problem.


              Spot and gradient adjustments kill this computer.

              • 4. Re: Highly Unresponsive/Laggy Lightroom Performance...
                dj_paige Level 9

                What i7? Please give the exact model.


                How big is your monitor in pixels (not inches)?


                What size images are you working with (in megapixels, not megabytes)?

                1 person found this helpful
                • 5. Re: Highly Unresponsive/Laggy Lightroom Performance...
                  john.gannon Level 1

                  Processor speed: i7-3820 @ 3.6 GHz

                  Displays: 1) 3840x2160, 2) 3840x2160

                  Built-in memory: 49129.3 MB

                  Graphics Processor Info: GeForce GTX 1080/PCIe/SSE2


                  Average photo is 7360x4912 @300dpi


                  I shoot with the Nikon D810. I use compressed RAW's converted to DNG.

                  • 6. Re: Highly Unresponsive/Laggy Lightroom Performance...
                    dj_paige Level 9

                    That's a reasonably fast processor but very large RAW images and dual humongous monitors, it could be that your CPU and GPU just aren't fast enough. Would you try an experiment? Disconnect one monitor and see if the speed improves.

                    1 person found this helpful
                    • 7. Re: Highly Unresponsive/Laggy Lightroom Performance...
                      john.gannon Level 1

                      Sigh. Instant improvement. Didn't get rid of the lag entirely but it's at least usable now.


                      This sucks.


                      I mean, obviously happy to have a working machine again but now I'm less one monitor.

                      • 8. Re: Highly Unresponsive/Laggy Lightroom Performance...
                        john.gannon Level 1

                        Nope, lag is back again. ugh.


                        It's total input lag. Everything just completely lags out.


                        No clue how to get a video of this. I'd have to use some screen recording or something.

                        • 9. Re: Highly Unresponsive/Laggy Lightroom Performance...
                          john.gannon Level 1

                          ok, here's a video of the lag. YouTube

                          • 10. Re: Highly Unresponsive/Laggy Lightroom Performance...
                            Jeffb2009 Level 1

                            Hi John,


                            I suspect you are suffering from the same problems as many other. LR has progressively become slower and less stable over the last few editions. Adobe are aware of it (but are masters of acting as if you are the only one having an issue) but as of yet have done little to bring about any real fixes. numerous threads about it here and elsewhere on the net


                            I've been a massive supporter of Lightroom for many years, have helped several photographers move to it and get it setup well, but now face the reality that for too long I have worked through laggy behavior, slow refresh, screen blackouts, and just plain not wanting to open.


                            I understand that everyone has different computer setups etc and that can make things for a developer difficult but having trialed Capture One extensively, and seeing how easily it runs I can't help think if Phase can do it with CO, why cant Adobe with Lightroom?


                            As for for your specs etc - they are pro level files, from a pro level camera, and a pro level computer - as a pro software LR should be able to deal with that.

                            1 person found this helpful
                            • 11. Re: Highly Unresponsive/Laggy Lightroom Performance...
                              john.gannon Level 1

                              If I can't get this fixed I'll definitely be forced to ditch Lightroom. I don't have a choice. This is shutting me down and ruining my business, and my sanity.


                              Oddly enough, I have no issues on my MacBook, which sucks so bad because it's just this tiny little 15" monitor but I can edit sooooo much faster on it using Lightroom. Editing the same files I can rip through them like hot butter... easily.


                              I just don't want to use that tiny little machine.

                              • 12. Re: Highly Unresponsive/Laggy Lightroom Performance...
                                Jeffb2009 Level 1

                                haha...I hear you on the sanity front!! I use Davinci Resolve for color grading video - its insanely resource heavy, needs very good hardware. Resolve runs great on my machine...but LR...well.....


                                we are intrenched in photoshop but have all but dropped all other adobe products...and LR is on the chopping block too - been holding out as we know LR so well but ....

                                • 13. Re: Highly Unresponsive/Laggy Lightroom Performance...
                                  john.gannon Level 1

                                  Man I hear ya, I am so heavily invested into this machine at this point and with how many clients I have I can't afford this level of downtime.... and that's my issue, switching to a new software at this point would be so difficult and I'd have more downtime as the learning curve is steeper than I'm willing to invest right now. I really may not have a choice though if we can't get this problem worked out.


                                  I'm just tired of spinning my wheels and apologizing to clients. Today for example, it's taken me 8 hours today to process this house shoot. I normally do these in 30 minutes, easy.


                                  This is just killing me.

                                  • 14. Re: Highly Unresponsive/Laggy Lightroom Performance...
                                    Jeffb2009 Level 1

                                    for what it's worth Capture One has a subscription as well as "buy outright" - subscription sounds like the ticket for us. not looking forward to hassel of the change over but I think the time has come

                                    • 15. Re: Highly Unresponsive/Laggy Lightroom Performance...

                                      For what it is worth, my Lightroom 6 took forever to start up, either froze or not responding for minutes.I spent the last couple days trying to find out what was the problem. I have de dell XPs 8700 with 32 g RAM, where lightroom worked fine with until about a week  ago.

                                      I uninstalled, reinstalled, updates nvidia driver, nothing changed, defragged, optimized etc.,nothing.

                                      Out of frustration I unplugged the external harddrives (3), hopla problem solved. One of the external drives was the culprit.

                                      hope it helps you too.

                                      • 16. Re: Highly Unresponsive/Laggy Lightroom Performance...
                                        juliee201465 Level 1

                                        My system,


                                        Graphics Processor Info:

                                        GeForce GT 720/PCIe/SSE2



                                        Check OpenGL support: Passed

                                        Vendor: NVIDIA Corporation

                                        Version: 3.3.0 NVIDIA 390.77

                                        Renderer: GeForce GT 720/PCIe/SSE2

                                        LanguageVersion: 3.30 NVIDIA via Cg compiler,


                                        after updating the intel management engine driver  from  Nvidia , no more problems. My lightroom would take 8 minutes to just load before.