5 Replies Latest reply on Feb 9, 2017 11:28 AM by Lmlederer

    RoboHelp 2015 Project Files Checked Out Exclusive to One, Checked in for Other


      My colleague and I are the only two who work in the same RoboHelp 2015 project, which has version control through SharePoint. I have no problems opening topics, editing, generating a layout; however, my colleague cannot open any topics because she receives a prompt stating some files are checked out to another user. All my files are checked in.


      Her file status shows 3 .htm, as well as and .fpj, .apj, .hhc. xpj, and .hhk file checked out to another user. RoboHelp doesn't allow her to close the project after attempting to open a file.


      Any suggestions?