2 Replies Latest reply on Feb 7, 2017 11:00 AM by paulm47876230

    PS CC2017 can't open any file(s) after updates


      I'm using Window 8 and I updated Photoshop from CC 2015 to CC 2017. Ever since then I haven't been able to open any files (JPEG, PNG, PSD, anything). This is how photoshop looks like now whenever I open the app. All black:



      I've tried file-->open, dragging files into the app, or right-click JPEG files in mycomputer. Nothing works.


      I have also uninstalled the app and reinstalled it a few times, and restart my laptop....


      Any suggestions?