1 Reply Latest reply on Apr 3, 2017 10:03 AM by Sahil.Chawla

    loupe view video not playing


      Videos (mp4) on the grid view play when moving over them with the mouse. When I open them in Loupe View, the fist frame is shown, but when I double-click to play, I hear the sound while the image still shows th first frame. When I stop the video, the view jumps to the actual frame at that moment. Happened on my previous PC which I replaced by a new, more powerful model. The problem is the same.

      I suspect that the problem lies with Windows 10 Build 15025. I would like to know if anybody else has made the same experience.
      Dell Inspiron 17, Intel 7, Nvidia GeForce 940MX, Lightroom CC