3 Replies Latest reply on Feb 9, 2017 4:27 PM by Test Screen Name

    Acrobat DC Pro


      Dear Adobe,

      The latest Acrobat DC Pro has an excellent feature that enables comparison of two documents, which I have trialled.

      However, it does not work if one or both of the documents is password protected.

      Document comparison seems very benign.  I propose that Adobe consider updating the software to either:

      - make document comparison independent of password protection ; or

      - provide an option to disable locking of document protection when documents are protected.

      Should this issue be addressed I would definitely purchase Adobe DC Pro!

        • 1. Re: Acrobat DC Pro
          Test Screen Name Most Valuable Participant

          Fortunately, I think this is unlikely to happen. The problem is that it creates a new document showing the changes, which is not protected. It would be quite wrong for anything in a protected document to be automatically put into an unprotected one. So, a nuisance, but necessary.

          • 2. Re: Acrobat DC Pro
            au_Business_Owner Level 1

            Thank you for your feedback!


            I 100% agree that creating an unprotected document from a protected document is not a good outcome.


            Then assuming that creation of a new unprotected document is a necessary part of the process, why not have the software automatically re-protect the new document in cases where one or both of the original(s) are protected?


            I am new to this forum and I would really like Adobe's feedback on this too and I am not sure how best to have them also respond.

            • 3. Re: Acrobat DC Pro
              Test Screen Name Most Valuable Participant

              Ah, but which of the two files should be the model for security? Actually I've never seen a case of a new document modelling the securitry of the old, there may be a technical reason for that.