1 Reply Latest reply on Feb 7, 2017 4:10 PM by Peru Bob

    Registration problem

    erineakelso

      Hi there. I registered my Creative Suite 6, Production Premium Education Edition when I was in college a few years ago. I registered under a school email that I no longer have access to.  My computer was starting to lag so I did a complete factory swipe and started with a clean hard drive. I installed the discs no problem and have the programs running, but I cant 're-register' the product because it is already registered under a different email address. Is there any harm to not registering my product? But it is registered... But I think Adobe believes I stole the serial number from someone.

      I have run into a couple issues printing and saving to jpeg, could this be part of my problem?

      Any advice will help. Thanks