0 Replies Latest reply on Feb 8, 2017 7:51 PM by LesProctor

    ADE 4.5.4 Won't Install ~ Unable to Open .acsm file & download .epub

    LesProctor Level 1

      I am trying to download a book that I purchased. I click on the .acsm file and it asks to reinstall Adobe Digital Editions each time.


      Windows 10 laptop.


      I click on an .acsm file, which the file properties show is already associated with ADE 4.5.4 and it says: "Do you want to allow this app to make changes to your device? I click yes, it sends me back through the set up process."


      Doesn't download the ePub book.


      I click on the .acsm file again. It runs me through the entire process all over again... no success.


      Can anyone shed any light on this problem?