I'm using Creative Cloud and I have some softwares installed in one PC and one Mac.
On my Mac everything's fine, but lately I can't open Photoshop on the PC. When it's opening a message appears telling me that Photoshop stoped working and then automatically closes.
Also when I'm using Illustrator, I can use the tools, but can't use the keyboard shortcuts and there's always that circle rotating near the cursor.
I tried to uninstall and reinstall the softwares. I uninstalled and reinstalled the Creative Cloud, but it's still the same.
I even changed my antivirus, in case there was something there blocking the programs.
This started happening only like a month ago. On my Mac never happened.
Make sure that Video driver is updated.
You may refer below link :
go to administrative tools/event viewer/windows logs/application
find the Photoshop crash error high lite it and on the right side select " copy as text " and post it here.