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Muse form not working properly

New Here ,
Feb 10, 2017 Feb 10, 2017

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I have a muse form on my website that is being submitted properly with no obvious errors but i am not receiving the emails once submitted.

The site is hosted with business catalyst

The email to: is @mydomain.com

The email account is hosted with gmail

I have tried a number of different forms and several emails and the same problem remains so i am assuming its an issue with muse.

Thanks

John

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correct answers 1 Correct answer

Adobe Employee , Feb 13, 2017 Feb 13, 2017

Hi johnp,

Have a look at this article. Troubleshooting Web Forms

If you are still unable to figure the source of your problem, I suggest getting in touch with Adobe Customer Care for assistance. Contact us | Adobe

Just to be sure, try updating to the latest version of Muse that was released today.

Thanks,

Preran

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Adobe Employee ,
Feb 13, 2017 Feb 13, 2017

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Hi johnp,

Have a look at this article. Troubleshooting Web Forms

If you are still unable to figure the source of your problem, I suggest getting in touch with Adobe Customer Care for assistance. Contact us | Adobe

Just to be sure, try updating to the latest version of Muse that was released today.

Thanks,

Preran

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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