5 Replies Latest reply on Feb 10, 2017 3:45 PM by ManiacJoe

    Images load with striation

    libbyj34609977

      Hi! Has anyone seen this issue with fully loaded images? The thumbnails and previews are fine, but as soon as the image fully loads, it is striated. The raw files themselves are fine, and if I remove the images from Lightroom, restart, then reimport, they typically load perfectly (or I have to repeat the process a couple times to get them to load correctly). WHAT IS HAPPENING????? I've been using Lightroom for YEARS, and I've never had this issue. Working with a 2016 MacBook Pro, 5d Mark IV, Lightroom CC, and a Unitek card reader. Please tell me someone has a solution to this! I'm ready to pull my hair out!Screen Shot 2017-02-10 at 2.37.29 PM.png

        • 1. Re: Images load with striation
          dj_paige Level 9

          This is a corrupted file. The cause of the corruption is some hardware malfunction. If you can repeat the process and get the photos to load properly, the problem may be the hard disk failing, or bad memory. In general, the problem can also be camera card, card read or USB cable/USB port.

           

          I would run diagnostics on the computer memory and hard disk, and also investigate the transfer hardware and card.

          • 2. Re: Images load with striation
            libbyj34609977 Level 1

            I'll try to isolate the problem. It's not the card, because it happens with all my cards--or it is, and they all somehow failed at the exact same time. I'm hoping it's not the computer memory or hard disk, since the computer is 60 days old. I'll start with card reader. Do you have a specific card reader you recommend?

            • 3. Re: Images load with striation
              dj_paige Level 9

              No, I do not recommend specific card readers. I have not had a card reader for years now, and the ones I had came with the computer and lasted about 12 months before dying.

               

              I'm hoping it's not the computer memory or hard disk, since the computer is 60 days old.

              While I hope it's not that either, sometimes new computers have components that fail. The age of the computer doesn't rule out hard disk or memory.

              • 4. Re: Images load with striation
                libbyj34609977 Level 1

                It seems it was the card reader. I tried importing directly from my camera, and they loaded perfectly. Thank you!! You saved my head from being hairless!

                • 5. Re: Images load with striation
                  ManiacJoe Adobe Community Professional

                  I have seen this happen with old readers trying to read the newest cards. My old USB2 reader did not support my new UDMA7 class CF cards.