1 Reply Latest reply on Feb 11, 2017 3:33 AM by Himanshu*Gupta

    月額利用料について Illustrator CC

    zushikko

      Creative Cloud

      Illustrator CC

       

      従来月額:2180円でしたが、来月の更新のお知らせでは、2980円になっています。なぜでしょうか? サポート窓口電話がお休みのため、こちらで伺います。

       

       

      よろしくお願いします。 

        • 1. Re: 月額利用料について Illustrator CC
          Himanshu*Gupta Adobe Employee

          Hi zushikko,

           

          We understand that you have received a notice of your Creative cloud renewal with increased subscription fee . The basic reason for this could be that your account was on the promotional pricing for a limited duration and which after the completion of this promotional period has changed to the normal pricing.

           

          For further investigation on this, you are requested to contact our support team using this link. Contact Customer Care

           

          Sign in to this page. Select your product, issue and then click Still need help.

           

          Regards

          Himanshu Gupta