2 people found this helpful
Some web hosting services require that the email address in your Muse contact form use the same domain name as the site. For example, if your website is www.duckburg.com, then the email address email@example.com should work. However, let's say you also have another email address: firstname.lastname@example.org. That won't work.
Muse allows you to send to more than one email address, but the first one must be to your domain name. This will work: email@example.com;firstname.lastname@example.org. (This will NOT work: email@example.com;firstname.lastname@example.org.) Note that the two addresses must be separated by a semi-colon.
Hope this helps.
1 person found this helpful
Thank you for your fast and efficient help!
At first i also thought the problem is the @mydomain ending (email@example.com). But it was still not working in my case.
So i had long talks with Muse and my host and then the host found the problem:
I was running PHP 5.2, which is very old and the email function is blocked there for safety reasons. So they activated PHP 5.5 (what ever this means) and now it is working perfectly