12 Replies Latest reply on Feb 12, 2017 1:09 PM by anahitv40880043

Photoshop Preference Settings doesn't work

anahitv40880043 Feb 12, 2017 8:35 AM

Hi dear reader, I need help because I really don't know what to do. I just bought new notebook for learning and working on photoshop, but I have some problems.

I'm using Windows10 64 Bit, Photoshop CC verison 2017.0.1 release.

not- My notebook has *Tablet Mood* maybe all problem coming from here?

When I'm opening Photoshop all interface, fonts and tools were too small, I attempted to change all the settings from "Preference" the "Interface: Color Theme" also "Text: UI Language, UI Font Size, UI Scaling" but all settings that I have changed they have not changed. Also when I'm trying to change "Window: Workspace" All modes give me this error *Could not apply the workspace because the file could not be found.*

What I need to do to solved this problem?

Anyut

1. Re: Photoshop Preference Settings doesn't work. I need someone to help me

D Fosse Feb 11, 2017 12:28 PM (in response to anahitv40880043)

Set UI scaling to 200%. That's the only relevant preferences setting here. The default Auto setting should pick up your screen resolution, but sometimes it doesn't.
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2. Re: Photoshop Preference Settings doesn't work. I need someone to help me

anahitv40880043 Feb 11, 2017 3:06 PM (in response to D Fosse)

Thanks for your attention D Fosse.
It doesn't change anything when I set UI Scaling 200%, even the Colors Theme are not working, just not changing.
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3. Re: Photoshop Preference Settings doesn't work. I need someone to help me

jbm007 Feb 11, 2017 6:50 PM (in response to anahitv40880043)

What laptop do you have.
Whats its screen resolution?
What video card is installed.
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4. Re: Photoshop Preference Settings doesn't work. I need someone to help me

anahitv40880043 Feb 12, 2017 2:05 AM (in response to jbm007)

Thanks for your attention jbm007.

Here are my notebook properties
Aspire R5-571T
Windows 10
Processor - Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz 2.40GHz
Installed - RAM 8,00GB
System type - 64-bit operating system, x4-based processor
Screen size - 39.6 cm (15.6")
Screen resolution - 1920 x 1080
Graphics decice - Intel(R) HD Graphics 520
Multi-touch Screen
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5. Re: Photoshop Preference Settings doesn't work. I need someone to help me

davescm Feb 12, 2017 3:07 AM (in response to anahitv40880043)

Hi
It is strange that Preferences changes are having no impact. Just a thought - after each change are you clicking on "OK" then closing down and re-starting Photoshop?

Dave
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6. Re: Photoshop Preference Settings doesn't work. I need someone to help me

jbm007 Feb 12, 2017 5:52 AM (in response to anahitv40880043)

Have you updated all your system drivers since you got your laptop?

Nice kit, wondering if it could be system related:

Product support

You could also select the PS icon and under compatibility select "disable display scaling on high DPI settings" and see if that helps.
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7. Re: Photoshop Preference Settings doesn't work. I need someone to help me

anahitv40880043 Feb 12, 2017 9:07 AM (in response to davescm)

Hi davescm
Well, of course I'm clicking "OK" button after each changing.

Here how all looks like
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8. Re: Photoshop Preference Settings doesn't work

edgrimley Feb 12, 2017 9:43 AM (in response to anahitv40880043)

"...then closing down and re-starting Photoshop?"
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9. Re: Photoshop Preference Settings doesn't work

davescm Feb 12, 2017 11:09 AM (in response to anahitv40880043)

Hi
Sorry for asking the obvious - but sometimes users do not realise that it is necessary to both click OK and restart Photoshop.

The two screenshots you provided show that the Photoshop preferences are changing your UI size. The only two settings are 100% and 200% (auto just picks one of those two automatically). There is no in -between setting (although many have requested it).

Dave
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10. Re: Photoshop Preference Settings doesn't work

anahitv40880043 Feb 12, 2017 12:32 PM (in response to davescm)

Hi davescm

Yes after clicking "OK" I am restart Photoshop.
When I set Interface Auto or 100% they are same small size, and it's really hard to work, I couldn't see anything. You can see in image that I attached, 200% interface is frightfully for designer, there isn't much space to work.

I couldn't understand why in Illustrator Interface is good but in Photoshop its different.

What else I could do to solve this problem
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11. Re: Photoshop Preference Settings doesn't work

davescm Feb 12, 2017 12:46 PM (in response to anahitv40880043)

Hi
Illustrator preferences show that 100% , 150% and 200% scaling is supported. Unfortunately in Photoshop only 100% and 200% are currently supported.

See the link below in which 150% scaling has been requested and to which Adobe responded that they are working on the issue
Photoshop cc 2017: UI scaling needs 150% | Photoshop Family Customer Community

Dave
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12. Re: Photoshop Preference Settings doesn't work

anahitv40880043 Feb 12, 2017 1:09 PM (in response to davescm)

Thanks davescm
I read this article but my notebook Screen Mode is Full HD.
I changed the settings as the said jbm007 but that changed all my PS interface, I don't need this.
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