4 Replies Latest reply on Feb 21, 2017 6:04 AM by Szalam

    After Effects Crashing on startup

    jerichoc25911568

      Hi! My after effects application keeps crashing on startup. I tried updating, I tried removing all My plugins and restarting. I need help pleaseScreen Shot 2017-02-11 at 2.18.19 PM.png

       

      Here is the crash log:

       

      Process:               After Effects [439]

      Path:                  /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects

      Identifier:            After Effects

      Version:               14.1 (14.1)

      Code Type:             X86-64 (Native)

      Parent Process:        ??? [1]

      Responsible:           After Effects [439]

      User ID:               501

       

       

      Date/Time:             2017-02-11 14:06:13.854 -0700

      OS Version:            Mac OS X 10.12.2 (16C67)

      Report Version:        12

      Anonymous UUID:        87B23B20-DA9D-B1C5-F32B-8E61C80315C3

       

       

       

       

      Time Awake Since Boot: 770 seconds

       

       

      System Integrity Protection: enabled

       

       

      Crashed Thread:        0  Dispatch queue: com.apple.main-thread

       

       

      Exception Type:        EXC_BAD_ACCESS (SIGSEGV)

      Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000

      Exception Note:        EXC_CORPSE_NOTIFY

       

       

      Termination Signal:    Segmentation fault: 11

      Termination Reason:    Namespace SIGNAL, Code 0xb

      Terminating Process:   exc handler [0]

       

       

      VM Regions Near 0:

      -->

          __TEXT                 00000001060a2000-00000001060a9000 [   28K] r-x/rwx SM=COW  /Applications/Adobe After Effects CC 2017/Adobe After Effects CC 2017.app/Contents/MacOS/After Effects

       

       

      Application Specific Information:

      /Library/Frameworks/CUDA.framework/Versions/A/CUDA

       

       

      Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

      0   com.apple.CoreFoundation       0x00007fff8f0bccd8 CFStringCompare + 24

      1   CUDA                           0x000000012bd33fff GetNVDADriverModelString + 287

      2   CUDA                           0x000000012bd37823 cuda_driver_initializer + 99

      3   dyld                           0x00000001110db75f ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 385

      4   dyld                           0x00000001110db962 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 40

      5   dyld                           0x00000001110d71ee ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 338

      6   dyld                           0x00000001110d7185 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, char const*, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 233

      7   dyld                           0x00000001110d6268 ImageLoader::processInitializers(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&, ImageLoader::UninitedUpwards&) + 138

      8   dyld                           0x00000001110d62fd ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 75

      9   dyld                           0x00000001110cb70d dyld::runInitializers(ImageLoader*) + 87

      10  dyld                           0x00000001110d3150 dlopen + 556

      11  libdyld.dylib                 0x00007fffa4719a3e dlopen + 59

      12  liboptix.1.dylib               0x000000011f4f9b8e 0x11f14b000 + 3861390

      13  liboptix.1.dylib               0x000000011f4f3e54 0x11f14b000 + 3837524

      14  liboptix.1.dylib               0x000000011f4f5dfc 0x11f14b000 + 3845628

      15  liboptix.1.dylib               0x000000011f221915 0x11f14b000 + 878869

      16  liboptix.1.dylib               0x000000011f56dde7 rtContextGetExceptionEnabled + 88535

      17  liboptix.1.dylib               0x000000011f550481 rtDeviceGetDeviceCount + 65

      18  COR.dylib                     0x000000010877dcc3 ae::gpu::Features::IsRaytracerGPUSupported() + 819

      19  COR.dylib                     0x000000010877d689 ae::gpu::Features::Features(int) + 105

      20  COR.dylib                     0x000000010877d5b2 ae::gpu::Features::Initialize(int) + 34

      21  COR.dylib                     0x0000000108780169 ae::gpu::GPUManager::GPUManager(bool) + 1209

      22  COR.dylib                     0x00000001087805f3 GPU_Birth(bool) + 35

      23  COR.dylib                     0x000000010875ccf7 COR_Birth(bool, bool) + 151

      24  com.adobe.AfterEffectsLib.framework 0x0000000106358acb CEggApp::BirthPkgGrpC(bool, FILE_ScSpecH&) + 59

      25  com.adobe.AfterEffectsLib.framework 0x000000010635fba3 CEggApp::IEggApp(bool, bool) + 6227

      26  com.adobe.AfterEffectsLib.framework 0x000000010632c1a1 CEggApp::CEggApp(bool, bool, int, boost::shared_ptr<StartupTimeTelemetry>) + 1537

      27  com.adobe.AfterEffectsLib.framework 0x0000000106384aae MainMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, void**, int, int, int) + 1406

      28  com.adobe.AfterEffectsLib.framework 0x00000001063844fb EggMain(bool, bool, bool, bool, bool, bool, unsigned short const*, bool, int) + 59

      29  com.adobe.AfterEffects         0x00000001060a4eab main + 2267

      30  com.adobe.AfterEffects         0x00000001060a45c4 start + 52

       

       

      Edited by Mod.