1 2 Previous Next 42 Replies Latest reply on Jun 8, 2017 4:23 AM by @Goldnetonline

    Adobe XD (beta) Windows 10 Crashes Randomly

    davidm10232855 Level 1

      Ive been attempting to use Adobe XD for the past 3 days, unfortunately I keep getting random crashes which makes working impossible to due to constant loss of progress.  I can perform every action without crash, nothing seems to trigger the crash. The crash comes with 3 Error level events seen in the Administrative Events (Event Viewer).

       

      My GPU is up to date.

      Windows is up to date(win 10 anniversary)

      Reinstalled Adobe XD

       

       

      Error 1 in order:

       

      Faulting application name: Experience Design CC (Beta).exe, version: 0.6.14.2, time stamp: 0x5894f0b2

      Faulting module name: twinapi.appcore.dll, version: 10.0.14393.206, time stamp: 0x57daca78

      Exception code: 0xc000027b

      Fault offset: 0x000000000006d1c4

      Faulting process id: 0x1acc

      Faulting application start time: 0x01d28542a1c65b2d

      Faulting application path: C:\Program Files\WindowsApps\Adobe.CC.XD_0.6.14.2_x64__adky2gkssdxte\Experience Design CC (Beta).exe

      Faulting module path: C:\Windows\System32\twinapi.appcore.dll

      Report Id: 1a79c10b-0360-4b1f-a0c4-dd3f1423eab9

      Faulting package full name: Adobe.CC.XD_0.6.14.2_x64__adky2gkssdxte

      Faulting package-relative application ID: App

       

      Error 2:

       

      The server App.AppX59c1yzvqzmbh0s8emz06z4y84aerrh1f.mca did not register with DCOM within the required timeout.

       

      Error 3:

       

      Activation of app Adobe.CC.XD_adky2gkssdxte!App failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information.

       

      The second and third doesnt appear each time adobexd crashes, but on atleast one of them those errors appeared at the exact same second as error 1 appeared.

        1 2 Previous Next