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Also, I should be able to always open my documents in ITC Franklin Gothic Book, but the default can't be changed that I can find. Any suggestions? What am I overlooking to make my default a university approved font?
As for part two of the question–
InDesign documents always open using the fonts specified when the file was saved. I am guessing you are trying to set the default to ITC Franklin Gothic Book for new documents?
In that case, close all open files, and then go to Type > Font and select ITC Franklin Gothic Book. This will set ITC Franklin Gothic Book as the default font for all new documents.
This is documented in the online help under the heading "Set Defaults":
Thank you. I just switched up to CC 2017 on Mac. I use InDesign every day for years, but this was one thing that always dogged me, esp b/c I must not have been using the right keywords for a search.
Glad to know that you have your answer!