1 Reply Latest reply on Feb 12, 2017 9:02 PM by John Waller

    I can't open the raw files from my canon 1300d!

    jamesj80435182

      i recently obtained a new canon 1300d i took a few photos and then tried to open them in photoshop cs6 (after installing camera raw 9.1.1) and it came up with the following message;

       

      Adobe Photoshop CS6 Extended

      Photoshop cannot open this file.

      if you are attempting to open a raw file from a

      digital camera, make sure you have the latest

      Camera Raw update installed via Help > Updates...

       

      if the problem persists, please visit the following

      link for information:

       

      Cameras supported by Camera Raw

      ____________

      |       OK            |

      |____________|