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1. Re: Looks like I was forced to pay twice more for Adobe CC.
56fsa095 Feb 13, 2017 3:07 AM (in response to Antonych1212)Today I was the same. In a chat with support told me that can not do anything. Only the new subscription is twice as expensive.
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2. Re: Looks like I was forced to pay twice more for Adobe CC.
Antonych1212 Feb 13, 2017 3:35 AM (in response to 56fsa095)And the thing is, that today I still have may be 4 or so days left to pay. As I was informed by my application pop up messages.
Couple of days ago they were showing something like "you have 6 days left to edit payment details".
But yesterday they all had stopped working...
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3. Re: Looks like I was forced to pay twice more for Adobe CC.
Ned Murphy Feb 13, 2017 3:44 AM (in response to Antonych1212)Contact support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...
Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it fails to connect try using a different browser.
Creative Cloud support (all Creative Cloud customer service issues)
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4. Re: Looks like I was forced to pay twice more for Adobe CC.
Antonych1212 Feb 13, 2017 8:03 AM (in response to Ned Murphy)What's the point? I've already asked them. They say "no" despite the fact, that my payment period has not even expired yet.
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5. Re: Looks like I was forced to pay twice more for Adobe CC.
56fsa095 Feb 13, 2017 10:07 AM (in response to Antonych1212)Yes. So do I. To the price even added taxes. It eventually higher than at the site.
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6. Re: Looks like I was forced to pay twice more for Adobe CC.
Antonych1212 Feb 14, 2017 8:33 AM (in response to 56fsa095)Don't mark the question about contacting support as a right one. I did. They said didn't comment the issue, didn't say I was wrong somehow. They just said, I have to buy again.