11 Replies Latest reply on Feb 16, 2017 8:30 AM by Toremann

    Premiere Elements will not launch

    Toremann

      After not having used Premiere Elements for a couple of months I find it's not launching anymore.

      Starting Premiere it first launches the dialog where i can choose Photo Editor, Organizer or Video Editor. The first two works fine, but when trying to launch Video Editor the blue band animation bellow the button just starts but nothing happens.

       

      I've follow this guide re-installing all Adobe products, and the c++ redistributable

      Photoshop Elements and Premiere Elements do not launch | Windows 10

       

      I've also renamed folders, checked host files and everything else in this guide

      ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open

       

      I've ran the system with firewall and anitvirus disabeled

       

      I find in the eventviewer the following info

      -System

       

      -Provider
      [ Name] Application Error

       

      -EventID1000

       

      [ Qualifiers] 0
      Level2
      Task100
      Keywords0x80000000000000
      -TimeCreated

       

      [ SystemTime] 2017-02-13T19:01:03.633307900Z
      EventRecordID2626
      ChannelApplication
      ComputerElefant
      Security
      -EventData

       

      Adobe Premiere Elements.exe
      14.0.0.0
      55e5a5ad
      UIFramework.dll
      14.0.0.0
      55e59ee3
      c0000005
      0000000000043d10
      a974
      01d2862b8562b968
      C:\Program Files\Adobe\Adobe Premiere Elements 14\Adobe Premiere Elements.exe
      C:\Program Files\Adobe\Adobe Premiere Elements 14\UIFramework.dll
      15494c68-1b44-47b2-9650-e238554ff280

       

      I'm running windows 10.0.14393.0 and have done so since windows 10 came out. Premiere has worked on the computer with this setup before. Both windows and graphics card have been patched/updated multiple times since I last used Premiere on this computer.

      Its an i7 gen2, 16GB RAM. Nvidia Gforce gtx960 graphics card on a dellup3216q monitor

       

      Any tips or solutions?