6 Replies Latest reply on Feb 15, 2017 7:39 AM by mcucinat

    .dll missing after Lightroom 6 to 6.8 upgrade....  says reload

    frankc61416514 Level 1

      So I went to the help tab and upgraded.  It did the up grade and now when i try to open lightroom i get ---> The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer.  Try reinstalling to fix this problem.


      So... I did not sign out before doing the reinstall, SO! 1. Since lightroom can't start, I can't just upgrade, and will have to start all over from the disk and loose all preferences, etc?  2. That could be a problem trying to reinstall with Adobe thinking I am already signed in to two computers.


      What should be my procedure be so that I don't screw something up trying to fix this.


      Let me be frank......  Well Ok, I better not be that frank.