5 Replies Latest reply on Feb 25, 2017 11:34 AM by joschib32495156

    Lightroom - User log out for new computer

    joschib32495156

      Excused ask my English. I am not very good thereby

       

      I had Lightroom on my old computer.

      There the performance was to the away-run.

      Thus I bought a new computer

      Then I transferred my user-account to the new computer

      I operate since then with the new computer

       

      If I want to operate now with Lightroom, the message always comes that I exceeded the permitted number of users. I am to log out first an old user!

       

      Unfortunately I did not find out yet “how”

      If the old computer is not any more….

       

      Unfortunately Adobe gives in addition no guidance.

      The Adobe support is there unfortunately useless

       

      Thanks for Help