first, close your cc desktop app.
then, rename the opm.db file by:
navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
and rename the opm.db file to opm_old.db, eg
finally, launch your cc desktop app.
2 people found this helpful
Kindly confirm if you are getting spinning wheel in center of your CC Desktop app. Please follow the below link for same.
Kindly confirm if this helps, also please let me know if you have a different concern. Thanks!
All sorted now... huge thanks !!