That camera requires Camera Raw 9.8, which is the latest release. That version of Camera Raw is only compatible with Photoshop CC 2017 or Photoshop Elements 15. If you are using Photoshop CC then make sure you have updated Camera Raw to the latest version. If you have an older version of Photoshop you have a couple of choices:
1. You can add Lightroom 6 to your workflow, making sure it is updated to version 6.8.
2. You can download and use the latest DNG converter to convert your raw images to the DNG format.
What version of Photoshop are you using?
Thanks for this - I will check it out.
I have just updated photoshop CC2017 but how do I update Camera Raw?
Thanks for your help - I become lost with all the techno jargon - I just want to edit my snaps!!!
Just open the creative cloud application manager and you should be able to update from there.