3 Replies Latest reply on Feb 15, 2017 9:37 AM by bloodbanker

    File not found

    bloodbanker Level 1

      I have a file uploaded to my site http://www.mysite.org/coned/media/106.mp4

      I looked in the folder, the file is definitely there.

      It's a new project, and there are only a couple of other files in the folder, one is an mp3 one is a wmv.  Both of those open.

       

      This mp4 file is giving me a 404 error.

       

      Any thoughts on why?

       

      Thanks

        • 1. Re: File not found
          EddieLotter Level 3

          Is that a zero or the letter O?

           

          Try renaming the file to abc.mp4 and see if you can access it.

           

          Cheers

          Eddie

          1 person found this helpful
          • 2. Re: File not found
            haxtbh Level 4

            This is most likely because you are using IIS. IIS doesn't come with the MIME type of mp4 by default.

             

            I have had this issue loads of times and its pretty simple to sort out.

             

            Go to the IIS management console - select the server name on the left - choose the MIME Types from the right pane.

             

            If you do not see .mp4 there then you can add it using the following:

             

            Extension:       .mp4

            Mime Type:      video/mp4

             

            Check the sites individually to make sure its propagated down, normally it uses its parents defaults so appears in all the sites. If not, add it here as well.

             

            Naturally, if you only want this on one site, add it to that site directly.

            1 person found this helpful
            • 3. Re: File not found
              bloodbanker Level 1

              haxtbh  wrote

               

              This is most likely because you are using IIS.

              Thank you!

              Yes, this is a Windows server.