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Lightroom 6 on mac all the sudden not responding

New Here ,
Feb 14, 2017 Feb 14, 2017

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do I need to update?

But how if it is not respondier and I Cent use the taps?

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correct answers 1 Correct answer

Feb 21, 2017 Feb 21, 2017

Hi Katrin,

Please follow the steps mentioned in Adobe Lightroom GPU Troubleshooting and FAQ and manually disable the use of graphics processor in Lightroom. Let us know if that helps.

Thanks,

Akash

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Community Expert ,
Feb 15, 2017 Feb 15, 2017

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I am not understanding your issue.

Now, which OS version and Lightroom version.

What happens and when??

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New Here ,
Feb 15, 2017 Feb 15, 2017

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Mac 10.11.6 El Capitan

Lr 6

I'm starting my LR 6 version. It's a standalone version not the cloud. And it never goes past the opening screen.

I tried to use shift/alt to see if when creating a new catalog that would solve it. But it didn't.

Katrin Cooper

<Personal info removed by staff>

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Feb 21, 2017 Feb 21, 2017

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Hi Katrin,

Please follow the steps mentioned in Adobe Lightroom GPU Troubleshooting and FAQ and manually disable the use of graphics processor in Lightroom. Let us know if that helps.

Thanks,

Akash

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