I'm interested in learning more about what you are reporting.
If PM is enabled, would you please confirm you are able to select the digital ID from the list of available IDs.
I assume, after making the selection, no dialog is shown for you to enter the PIN and signing is never completes. Is this the case?
And also confirm when PM(Protected Mode) is disabled, you are able to select the digital ID, enter the PIN and signing is completed. Then when validating the signature, it shows the invalid signature/document has been changed message?
Hi Tariq Dar
Yes I confirm if PM is enabled the signing never completes. I can select the Certificate, then the Reader DC hangs up (DC is not responding again). After you reopen the PDF the signatur is visible but not valid (error with BER-Decoding). I think the problem is that the Reader DC can not read the privat key on the Smrtcard. I also confirm the second case, there is a message like "the document has been changed" and the signatur is not valid. But in second case the Reader DC can read the private key because the Dialog from Safenet to enter the PIN is visible. Please note that this problem occurs only with Reader DC, Adobe Acrobat X Pro works fine. Thanks for any input about this problem.
I've the same issue after signing my document "invalid signature/document has been changed or is corrupted".
No problem with PM activated or not. The PIN code is always requested.
I use the Reader DC Version 2015.023.20056 on Winx64.
Digital signature from french authority ChamberSign is stored on USB Key.
Many thanks for your help.
Thanks for the links. The problem with the hidden window for entering the PIN is a problem with the SafeNet Client. SafeNet Version 9 solve this problem. Not solved is the problem with the invalid signatur after I signed the document. I have made various rollbacks of versions that we used. The latest version that works is the version 2015.006.30198. Any idea?
Try to change the Default Signing Format to CAdES-Equivalent (Preferences - Signatures - Creation and Appereance Preferences). Maybe it helps.
Many thanks for your message
After reading documentation and trying some changes, no improvment.
My setting was aleady with CAdES-Equivalent signing format.
BUT I've just tried to uncheck "Include signature's revocation status" and now it works fine, the signature is valid !