Hello, Is there a known issue with AE CC 2017 22.214.171.124 running on Windows 10? I just started using AE on a new laptop. I can use AE for awhile and it works, but then suddenly my whole PC locks up and I cannot type anything in any app, AE freezes, browsers freeze, etc.
I get errors messages often saying "Microsoft Windows: The application is not responding. The program may respond again if you wait. Do you want to end the process? END PROCESS/CANCEL". But nothing happens if I click END PROCESS or CANCEL. Or sometimes no error message appears but have the same issues.
Then I cannot do anything, sometimes I can access task manager, but it will not end the task and I have to manually reboot several times to get anything working again. This happens every time I use AE, and does not appear to be triggered by other app usage.
I am on:
Windows 10 Version 1607 for x-64 based Systems
AE CC 2017 126.96.36.199
I was on a chat with Microsoft and I believe what they did was to uninstall a Windows update from 2/10/17 but that did not help. Appears NVIDIA display failed to update on 2/10/17.
PS: now I am getting error "NVIDIA Display settings are not available. You are not currently using a display attached to an NVIDIA GPU"
I am running AE on Windows 10 and an NVIDIA GPU without issue. I would recommend you try to download and install the latest driver for your GPU from NVIDIA directly.