During screen capture, Captivate invariably freezes on me
when recording Web application. Upon restart (both of Captivate and
of computer), when I try to record I get a message that says:
"Another session of Adobe Captivate is currently recording. Please
close the other session before trying to record." And now I can't
do anything. But nothing else is open. How can I get around this?
Do I need to reinstall? Why is it freezing so much? Thanks for any
help from anyone!
Sometimes we see that Captivate and whatever it is you are
trying to record are incompatible for some reason. Who knows why.
Phase of the moon perhaps? Sunspots?
Anyhoo, if you find that your application seems to fall into
that category, you may find you have better luck establishing a
remote desktop connection between the PC with Captivate on it and a
PC that can run the application while you are in remote control.
Rebooting the PC normally resolves the issue of the second
instance of recording. I'm surprised that is happening.
OK thanks Captiv8r. I think what happened was I forgot to
select "end" on the keyboard. D'oh! It seems to work now, and after
completely turning off the computer (not just "restarting"), the