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/mailto:info@domain.com – remove backslash

Participant ,
Feb 16, 2017 Feb 16, 2017

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A Muse page is published as a template on bc ( with {tag_pagecontent} ).

The muse page includes a mail, e.g. info@domain.com – the hyperlink is "mailto:info@domain.com"

Muse rener this as /mailtto:info@domain.com (with a backslash).

If you click on the mail, an new window will open with the url: yourdomain/mailtto:info@domain.com.

And of course a error Message (page not found).

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correct answers 1 Correct answer

Feb 17, 2017 Feb 17, 2017

It looks like you are adding “mailto” as an addition to the hyperlink.

If yes, then please don't include that.

When we add an email address as hyperlink, Muse auto adds the command "mailto"

screenshot.jpg

Hope this helps.

Regards,

Ankush

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LEGEND ,
Feb 16, 2017 Feb 16, 2017

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Why not correct the false link by opening the .muse file within Muse and enter the correct link in the hyperlink dropdown?

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Participant ,
Feb 16, 2017 Feb 16, 2017

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You can publish the file and change it manually (for example open file in Business Catalyst and delete ever backslahs). But if you have many sites it’s a lot of work, only because of a bug.

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Participant ,
Feb 16, 2017 Feb 16, 2017

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Again: This bug is only if you make a template: {tag_pagecontent}

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Feb 17, 2017 Feb 17, 2017

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Hi compuyam,

I am checking on this issue with the product team and get back to you with any solution.

Regards,

Ankush

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Feb 17, 2017 Feb 17, 2017

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It looks like you are adding “mailto” as an addition to the hyperlink.

If yes, then please don't include that.

When we add an email address as hyperlink, Muse auto adds the command "mailto"

screenshot.jpg

Hope this helps.

Regards,

Ankush

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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