3 Replies Latest reply on Mar 17, 2017 2:26 PM by MatHayward

    Adobe & Fotolia Sync

    kaarledev Level 1

      Hi,

      i want to sync my adobe and fotolia account. i Sign up on adobe and try to sync my account but its takes too long don't do any thing.

      Please help me to Sync my accounts

       

      thanks

        • 1. Re: Adobe & Fotolia Sync
          MatHayward Adobe Employee

          We are not able to manually sync your account for you. When you visit contributor.stock.adobe.com you need to indicate that yes, you are an existing Fotolia member. Enter the username and password for your active Fotolia account. You have a deleted Fotolia account also, be sure you don't get those two confused.

           

          As far as the amount of time it takes, that will be dependent on your internet connection. To my knowledge, everything is working at top speed on our end at this time.

           

          Kind regards,

           

          Mat Hayward

          1 person found this helpful
          • 2. Re: Adobe & Fotolia Sync
            kaarledev Level 1

            Yeah i have a deleted account on fotolia but i have entered every accurate. i have entered username and password of my current active fotolia account. but i did not work

            1 person found this helpful
            • 3. Re: Adobe & Fotolia Sync
              MatHayward Adobe Employee

              If you are still having trouble, please contact us through the contact page found in the contributor portal. I don't want to discuss your personal details in the public forum.

               

              Thanks,

               

              Mat