1 Reply Latest reply on Feb 17, 2017 9:42 AM by Preran

    Muse still broken - fails to Start

    nermie Level 1

      I have an ongoing issue with Muse now for several months, and despite uploading several updates from Adobe, I am having the same issue. Muse starts to load and then fails to complete loading. In January, i managed to get  Muse to go all the way to loading afetr several tries. But Now I have a newer version, it is back to not working again. It seems this problem has been around for some time, it is about time that Adobe made a fix that actaully worked for this. Poor Service.

        • 1. Re: Muse still broken - fails to Start
          Preran Adobe Employee

          Hi nermie,

           

          Apologize for your experience. Will do my best to help.

           

          Send me your Adobe ID, location, and phone number over a private message. To send a PM, click my picture and use the Message button. We will get in touch with you for investigation. Provide a URL to this post so that I get the context of your email.

           

          Thanks,

          Preran