13 Replies Latest reply on Apr 16, 2018 7:34 AM by floatyghost

    Photoshop cc 2017 blank screen?

    staceyr84523528 Level 1



      I just downloaded the trial version of Photoshop and illustrator cc 2017 from the creative cloud app.

      Illustrator works fine but Photoshop doesn't


      Opening Photoshop it just loads with a black screen. No welcome/new/open message


      Click file > new and nothing (click file again all options are greyed out)


      Click open > select a picture and nothing happens


      None of the tool bars (colour,brushes ect show)


      Please help its driving me crazy


      I have uninstalled ran cc cleaner rebooted PC and reinstalled still the same issue


      There are no error messages